Privacy Notice

Crush Publishing, s.r.o. is committed to protecting your personal data. We take information privacy seriously and want you to be confident that your personal information is secure. This Privacy Notice relates to the use of personal information we collect from you via our website, in conversation with us, by phone, email, in correspondence and in person. It also tells you about your privacy rights and how the law protects you.

 

In order to be compliant with GDPR policies which came into effect on May 25th  2018, Crush Publishing, s.r.o.  has put together this Privacy Notice which contains details about the data we hold, who has access to it, what we do to keep it safe and when it is deleted from our systems.

 

What information do we collect?

Crush Publishing, s.r.o. may at times collect the following types of personal information. This information is generally requested when you want us to provide you with a service.

 

Full name

Email address

Telephone numbers

Billing address

Delivery address

Financial data (bank account and payment details)

IP address (a unique numerical label assigned to your device or computer)

 

Cookies and Usage Data

We don’t collect any Special Categories of Personal Data about you (race, ethnic origin, political views, religion, trade union membership, genetics, biometrics (where used for ID purposes), health, sex life, sexual orientation or any information about criminal convictions and offences).

 

How do we use it?

We will use this information in the following ways:

 

To operate The Crush Series Shop and process orders

To include relevant elements of personal information (name, email address etc) to produce requested marketing materials for you

To provide customer support

To use data analytics to improve our website

To process expected banking and financial instructions

 

Will Crush Publishing, s.r.o. contact me for marketing purposes?

If you have previously enquired about our products or signed up to our mailing list, we consider that it is reasonable you would like to be informed about relevant products we may offer in the future.

 

Of course, you can decide to unsubscribe or update your details at any point by clicking the links at the bottom of every email we send or by emailing directly to hello@crushseries.com.

 

Do we pass your information to third parties?

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

 

We may employ third party companies and individuals to support our services, to provide a service on our behalf or to assist us in analysing how our service is used.

 

These third parties have access to your personal information only to perform specific tasks on Crush Publishing, s.r.o. behalf and are required not to disclose or use it for any other purpose.

 

When we believe we are required by law, we may disclose personal information to third parties in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud.

 

Where do we send your information?

If you are a UK or European Union resident we need to tell you that your personal information may be sent outside of the EEA (European Economic Area). Our digital storage or the digital storage of our third party partners may be located outside of the EEA.

 

We will, where necessary, put in place appropriate safeguards with all contractors/suppliers to ensure your information is protected.

 

How long do we keep your information?

We do not retain personal information for any longer than is necessary for achieving the purposes for which it was collected, or as long as the law requires.

 

You can opt out at any time - either by clicking the link at the bottom of every email we send or by emailing us at hello@thecrushseries.com

 

How does Crush Publishing, s.r.o. keep your data secure?

Protecting your personal data is very important to us. The methods and procedures we have put in place include both physical and IT security measures and is under constant review. These include restricting access to information to just key members of staff to prevent personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We operate a robust hardware password policy to gain access to any devices. Any cloud services we use (Google Cloud, Microsoft Office 365, Dropbox) all have stringent security measures in place.

 

Can I obtain a copy of, amend or delete personal information that Crush Publishing, s.r.o.  has about me?

Yes. Crush Publishing, s.r.o. at hello@thecrushseries.com or write to the address below to review, amend or delete your information. Crush Publishing, s.r.o. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

 

 

In most circumstances, you have the right:

To access and receive a copy of the personal data we hold about you (Right of Access)

To rectify any personal data held about you that is inaccurate (Right to Rectification)

To request the deletion of personal data held about you (Right to Erasure)

To object at any time to processing of personal data for purposes such as direct marketing (Right to Object)

To data portability for the information you provide to Crush Publishing, s.r.o.  You can request to obtain a copy of your personal data in a commonly used electronic format so that you can manage and move it.

In order to confirm your identity, you will need to provide copies of two forms of identification from the following: driving licence, birth certificate, passport, utility bill*, vehicle registration document or bank statement*

* less than 3 months old.

 

We will respond to you within 30 days of confirmation of your identity. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.

 

Third party websites

Our website links to third party sites which we do not operate or endorse. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. These websites may use cookies and collect your personal information in accordance with their own privacy policies. Crush Publishing, s.r.o. Privacy Notice does not apply to third party websites and we are not responsible for third party websites or their privacy statements.

 

Children’s privacy

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.